Booking process

1. After contacting us to confirm the dates are available, and answer any specific questions you might have, you send us 30% deposit on booking to reserve your dates. You can pay via bank transfer (either sterling to our UK account, or Euros to our bank in Chamonix), cheque or PayPal.

2. You would then fill in our online booking form , and confirm our terms and conditions. The booking is then confirmed and we send you a receipt.

3. The balance is due two calendar months before your holiday, and we then send you an information pack with full directions and maps, welcome meeting details, information about the chalet and surrounding area, restaurant recommendations etc etc.

4. A few days before your holiday we send you a text with the important details (e.g. key safe combination), so you have everything you need in your phone. We send another text with useful Chamonix phone numbers. We also text you beforehand to arrange a convenient time for the welcome meeting, where we can answer any questions you might have, and also take bank card details as a security deposit.You can be met at the chalet if you prefer, or you can get the keys from the safe and settle in first.

5.Key return is very straightforward, just leave them in the key safe and have a safe trip home!