Booking process

1. After contact­ing us to confirm the dates are avail­able, and answer any specific questions you might have, you send us 30% deposit on booking to reserve your dates. You can pay via bank trans­fer (either sterling to our UK account, or Euros to our bank in Chamonix), cheque or PayPal.

2. You would then fill in our online booking form , and confirm our terms and condi­tions. The booking is then confirmed and we send you a receipt.

3. The balance is due ten weeks before your holiday, and we then send you an infor­ma­tion pack with full direc­tions and maps, welcome meeting details, infor­ma­tion about the chalet and surround­ing area, restau­rant recom­men­da­tions etc etc.

4. A few days before your holiday we send you a text with the impor­tant details (e.g. key safe combi­na­tion), so you have every­thing you need in your phone. We send another text with useful Chamonix phone numbers.

We also text you before­hand to arrange a conve­nient time for the welcome meeting, where we can answer any questions you might have, and also take bank card details as a security deposit.You can be met at the chalet if you prefer, or you can get the keys from the safe and settle in first.

5.Key return is very straight­for­ward, just leave them in the key safe and have a safe trip home!